Privacy Policy

1. Who we are

Vanguard Cleaning Melbourne (“we”, “us” or “our”) provides commercial cleaning services to businesses across Melbourne. This Privacy Policy explains how we handle information submitted through our website and enquiry forms.

2. What we collect

When you request a quote or book a site visit, we collect your name, work email, phone number, suburb, building type and any additional details you choose to provide.

3. How we use your information

• To respond to your enquiry or booking request.
• To prepare an accurate quote for your building.
• To arrange and confirm site visits.
• To keep a record of communications for service quality and follow-up.

4. How we store and protect it

Your information is stored securely through our service providers and is only accessed by authorised Vanguard Cleaning Melbourne staff. We do not sell or rent your details to third parties.

5. Sharing your information

We only share your information with trusted service providers who help us operate our website, send emails or manage bookings. These providers are required to keep your information confidential.

6. Marketing

We may use your contact details to follow up on your enquiry. We do not send unsolicited marketing messages.

7. Your rights

You can ask to access, update or delete your personal information at any time by emailing us at vanguardCleaningMelb@gmail.com.

8. Cookies and analytics

We use Google Analytics to understand how visitors use our website. This data is anonymised and helps us improve the site experience. You can disable cookies in your browser settings if you prefer.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact us

If you have any questions about this Privacy Policy, please contact us at vanguardCleaningMelb@gmail.com or call 412 464 292.